VoIP use ‘to expand in next 3 years’
Are you making use of this technology yet? (Andy Carter)
VOIP to become a standard for Businesses who want to cut their Communications Costs
The use of the VoIP phone system by businesses looks set to grow over the next couple of years, as research has suggested that companies will have such solutions in at least one of their locales in the future.
Conducted by In-Stat, the survey showed that – for firms in the US – VoIP penetration will have increased quickly to reach 79 per cent by 2013.
This is in comparison to the 42 per cent recorded at the close of 2009 and analyst with the company David Lemelin noted that those opting for the service are well aware of how costs can be cut through its use.
Such corporations have, he continued, “oriented their limited budgets to optimising efficiency and savings by replacing legacy [time-division multiplexing] voice solutions”.
Mr Lemelin went on to say that a lot of the investment currently being seen in this area is taking place at organisations’ headquarters “where efficiencies and savings can be maximised”.
Further studies by In-Stat also showed that broadband internet protocol telephony revenues are climbing and are expected to double by 2013.
In-Stat itself is part of the Reed Elsevier network and has access to industry experts and technology databases, providing analysis of the digital ecosystem through market and technical research.