Businesses beginning to regard VoIP as established technology
The need to drive down costs leading companies to consider VoIP (Craig Nicholson)
VoIP now a Realistic Cost-Cutting Option for Companies in the Right Stage of Development
Companies need to learn to embrace the potential of VoIP, rather than fear whether it is secure or not, an industry analyst has said.
Robert Poe, editor-in-chief at VoIP Evolution,, believes people are starting to realise that there is no greater likelihood of VoIP suffering a security breach than email, for example.
“VoIP is already a mainstream technology in enterprises, but it is finding slower adoption in SMBs [small and medium-sized businesses],” he continued.
Mr Poe stressed that as companies seek to make savings on their phone bills, VoIP will grow in popularity even further, not only because of the “big company features” it offers them.
Less than ten per cent of UK businesses now view security concerns as a barrier to VoIP deployment, according to survey results from on-demand computing and communication service provider Star.
Fears over security are now on the decline, it discovered, with only nine per cent of all respondents viewing security concerns as a potential issue.
Reduced expenditure was the key factor driving demand, with lower calling costs the most frequently cited benefit for adoption among those questioned by the firm.